Job Listing

IT System Administrator

Location: Chandler, AZ

PURPOSE: This position will support the IT Department by analyzing and troubleshooting IT requests and tasks.

  • First and second level support in areas such as:
    • Desktop and laptop software and hardware
    • VOIP Phones
    • Mobile devices
    • Printing
    • Operating systems (Windows, iOS and Android)
    • Basic Exchange Online, O365 and AD administration
    • Support Applications
    • Basic troubleshooting issues
    • Assisting users in installing approved applications
  • Be point of contact for the IT Service Desk. This includes:
    • Assisting other members of the IT department in troubleshooting
  • Creating, modifying, and deleting:
    • Active Directory User Accounts
    • VOIP Phone accounts
    • Exchange Online mailboxes
  • Setup and configuration of desktop systems for users such as:
    • Imaging systems
    • Setting up cubicles and desks
    • Setting up accounts on the computers
      • Printers
      • Network drives
      • Outlook
      • Mobile devices
    • Support and troubleshooting of video conferencing systems
    • Proactively ensuring that users systems are running the latest versions/patches of software where applicable both for operating systems and applications.
    • Hardware (PCs, Servers, other peripherals)
    • Software (License management)
    • Support and maintenance of network printers
    • Maas360 MDM
    • Meraki MDM
    • Basic Network Troubleshooting
    • Work environment is not always in the office. We have lumber yards.
  • Other duties as necessary

KNOWLEDGE & EXPERIENCE

  • 8 Years working in a network Windows environment
  • Understanding around mobile communication devices
  • Technical knowledge of PC and desktop hardware
  • Technical knowledge of PC internal components
  • Hands-on hardware troubleshooting experience
  • Experience working in a team-oriented, collaborative environment
  • Strong customer-service orientation

SKILLS & ABILITIES

  • Ability to conduct research into PC issues and products as required
  • Ability to present ideas in user-friendly language
  • Ability to draft documents for users to follow
  • Self-motivated and directed with the ability to effectively prioritize and execute tasks under remote management

Submit Application with Resume

  • (mm/dd/yyyy)
  • Accepted file types: pdf, doc, docx.
  • Include additional comments and/or cover letter.